Operations Manager – Quick Casual

Job Description

 Position Details:

• • Reports to: Chief Operating Officer; member of Leadership Team
  • Location: Lancaster, Ohio; ability to work remotely from home available
  • Travel: Must be willing to travel up to 90%
  • Compensation: Competitive base salary, plus annual company performance bonus potential
  • Position Benefits: Paid Holidays; Vacation Time (4 weeks); potential to work from home; part of a growing successful restaurant company.

 Core Values:

• • We are focused on our customers’ needs.
  • We are proud of our high-quality products and service.
  • No slackers
  • We prepare and conquer as a team.
  • We are dedicated to constant improvement.

 Desired Attributes:

• • Solution Seeker
  • Dedicated Self Starter with Strong Work Ethic
  • Growth Oriented
  • Results Focused
  • Balanced
  • Adaptable
  • Direct and Transparent
  • Always a Learner
  • Passionate
  • Committed to the Greater Good

Education:

• • High School diploma required.
  • College a plus
  • Food Safety Level 2 Certification required
  • Responsible Service of Alcohol Certification required (will train)
  • Familiar with Entrepreneurial Operating Systems (EOS) a plus

 Job Description:

We are looking for an experienced, high-energy, and creative leader with deep multi-unit restaurant management experience, excellent leadership, communication, and numbers/analytical abilities with the desire to help grow an already-successful restaurant operation.

The right person will have a proven track record related to multi-unit management leveraging a trusted-relationship approach. This role will be expected to build and maintain a strong relationship with direct reports (MUM – Multi-Unit Manager) and a multi-level, cross-functional support team. You will be responsible for making decisions that have a direct impact on our company’s brand, culture, reputation, and profitability through quality control, process management, customer retention, operations training, and IT initiatives.

 Responsibilities:

• • Play an integral part of the leadership team driving the operational strategy with the goals of retaining customers and team members while maximizing profitability.
  • Drive a culture of quality and personal accountability throughout the company.
  • Analyze reports, measurements, and external benchmarks to identify trends, potential problems, or opportunities for improvement.
  • Plan/forecast weekly sales, labor, and COGs to manage food and labor costs increasing restaurant profitability.
  • Prepare reports of progress and forecasts for Chief Operating Officer using key performance metrics.

For more information contact: