COO Search – Social Media Startup

Overview

The COO has overall responsibility for the operations and that financial targets are achieved.  This includes the planning, organizing, direction, and control of the company.  The COO is responsible for ensuring that company standards for customer service, sales growth, and profit margins are achieved.

The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You will have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen, and exemplary work ethics, we would like to meet you.

The goal of the COO position is to secure the functionality of the business to drive extensive and sustainable growth.

COO responsibilities include:

    • Designing and implementing business operations
    • Establishing policies that promote company culture and vision.
    • Overseeing operations of the company and the work of executives

Responsibilities

    • Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance, etc.)
    • Assist Senior Leadership in developing business strategies, plans, procedures, and annual budget.
    • Ensure that the company maintains a viable Marketing Strategy, supported by plans to achieve company objectives.
    • Set comprehensive goals for performance and growth.
    • Foster a corporate culture that promotes ethical practices, customer focus and service, and encourages individual integrity.
    • Maintain a positive, ethical climate that attracts high-caliber talent.
    • Lead employees to encourage maximum performance and dedication.
    • Ensure that annual performance evaluations are completed for all employees.
    • Evaluate company performance against established metrics, with particular emphasis on customer acquisition and retention, revenue growth, and cash flow.
    • Write and submit reports to the CEO in all matters of importance.
    • Assist CEO in fundraising ventures.
    • Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
    • Manage relationships with partners/vendors.

Requirements

    • Proven experience as Chief Operating Office or relevant role in a start-up
    • Understanding of business functions such as HR, Finance, marketing etc.
    • Demonstrable competency in strategic planning and business development
    • Experience in fundraising will be a plus.
    • Working knowledge of data analysis and performance/operation metrics.
    • Working knowledge of IT/Business infrastructure and MS Office.
    • Outstanding organizational and leadership abilities.
    • Excellent interpersonal and public speaking skills.
    • Aptitude in decision-making and problem-solving.
    • BSc/BA in Business Administration or relevant field; MSc/MBA is a plus.

For More Information Contact

Jim Weber, President
New Century Dynamics Executive Search

JimWeber@newcenturydynamics.com

Operations Manager – Quick Casual

Job Description

 Position Details:

    • Reports to: Chief Operating Officer; member of Leadership Team
    • Location: Lancaster, Ohio; ability to work remotely from home available
    • Travel: Must be willing to travel up to 90%
    • Compensation: Competitive base salary, plus annual company performance bonus potential
    • Position Benefits: Paid Holidays; Vacation Time (4 weeks); potential to work from home; part of a growing successful restaurant company.

 Core Values:

    • We are focused on our customers’ needs.
    • We are proud of our high-quality products and service.
    • No slackers
    • We prepare and conquer as a team.
    • We are dedicated to constant improvement.

 Desired Attributes:

    • Solution Seeker
    • Dedicated Self Starter with Strong Work Ethic
    • Growth Oriented
    • Results Focused
    • Balanced
    • Adaptable
    • Direct and Transparent
    • Always a Learner
    • Passionate
    • Committed to the Greater Good

Education:

    • High School diploma required.
    • College a plus
    • Food Safety Level 2 Certification required
    • Responsible Service of Alcohol Certification required (will train)
    • Familiar with Entrepreneurial Operating Systems (EOS) a plus

 Job Description:

We are looking for an experienced, high-energy, and creative leader with deep multi-unit restaurant management experience, excellent leadership, communication, and numbers/analytical abilities with the desire to help grow an already-successful restaurant operation.

The right person will have a proven track record related to multi-unit management leveraging a trusted-relationship approach. This role will be expected to build and maintain a strong relationship with direct reports (MUM – Multi-Unit Manager) and a multi-level, cross-functional support team. You will be responsible for making decisions that have a direct impact on our company’s brand, culture, reputation, and profitability through quality control, process management, customer retention, operations training, and IT initiatives.

 Responsibilities:

    • Play an integral part of the leadership team driving the operational strategy with the goals of retaining customers and team members while maximizing profitability.
    • Drive a culture of quality and personal accountability throughout the company.
    • Analyze reports, measurements, and external benchmarks to identify trends, potential problems, or opportunities for improvement.
    • Plan/forecast weekly sales, labor, and COGs to manage food and labor costs increasing restaurant profitability.
    • Prepare reports of progress and forecasts for Chief Operating Officer using key performance metrics.

For more information contact:

Jim Weber, President
New Century Dynamics Executive Search
James E. Weber, President | New Century Dynamics Executive Search |
Tel.  770-354-2817 | Email: JimWeber@NewCenturyDynamics.com |

New Search: Head of Marketing Search for VC-Backed, DTC Meal Delivery Company

COMPANY: Confidential
POSITION:    Head of Marketing
LOCATION: New York – Tri States Area
REPORTS TO: CEO

Rapidly growing direct-to-consumer subscription meal delivery company.

POSITION SYNOPSIS:
As a key member of the senior leadership team, the highly entrepreneurial Head of Marketing will drive the development and execution of a comprehensive marketing plan and growth strategy to align with the company’s objectives. The position oversees the organization’s branding, digital & traditional marketing, partnerships, event planning, public relations, community outreach programs, and customer experience group.

Key qualities for success include:
● Entrepreneurial
● Can get things done tactically while moving a business forward strategically
● Has successfully built a team, in a phased approach
○ Balancing readiness for the investment against spend for agencies
● Understands and believes in holding consultants accountable via contracts with performance metrics
● Understands that a budget is a guideline, everything must be evaluated as time and direction changes
● Is fanatical about the numbers — especially about CAC and conversion
● Ability to shift between tactical and the strategic
● Has managed an e-commerce DTC brand – either someone from food delivery or someone who comes to the table with great ideas on how to apply their experience to food/meal delivery

KEY RESPONSIBILITIES:
● Work collaboratively with other members of the leadership team to define objectives, KPIs, develop budgets, strategies, and achieve targets in line with founders’ vision and the company’s mission
● Lead development and execution of a differentiated, consumer insight-driven brand strategy.
● Diversify mix of digital and analog acquisition channels to more effectively target prospective higher affinity customer, increase conversion and LTV, reduce CAC, and scale
● Monitor and optimize the payback period of each cohort of users making the necessary adjustments in the quality of acquisition.
● Set up frameworks to create successful funnels. Design an acquisition mix that is truly user-centric and leads media buying to bring traffic that converts to new users that meet our growth targets.
● Design, develop and execute formal customer retention strategies and programs
● Identify and engage key strategic partners to increase brand awareness and drive growth
● Develop and manage the consumer-facing digital and offline experiences.
● Oversee the company’s customer experience group
● Develop value-add presentations to engage key internal stakeholders, investors, and partners
● Drive company vision, messaging, and brand consistency; instill a growth-minded culture.
● Full P&L responsibility for the marketing department
● Recruit and lead talented internal and outsourced teams

QUALIFICATION REQUIREMENTS:
● Minimum 10 years of marketing experience, with a successful track record formulating and leading marketing strategy, implementation, and team building for direct-to-consumer e-commerce companies.
● 5+ years of marketing experience driving customer acquisition across marketing channels (PPC, Display, Paid Search, Paid Social, Retargeting, etc) – startup experience preferred.
● 5+ years of marketing leadership experience
● Subscription experience is preferred
● Experience working with ad-serving platforms and digital monitoring tools, as well as offline marketing tools and strategies as well.
● Experience in leading and managing A/B testing, bidded media, and marketing program optimization
● Demonstrated data insights (KPI’s, traffic, revenue, conversions, ROI) to improve marketing efforts
● Demonstrated interest and/or experience working with or coaching a fast-growing company.
● Excellent oral and written communication skills with the ability to effectively communicate with and influence colleagues at all levels.
● Excellent eye for design and can understand and interpret design language (digital and analog), experience managing designers, developers, and agencies.
● Sense of urgency in assisting the brand to navigate the ever-changing landscape to commercialize opportunities.
● Strong leadership, talent mentoring, and talent development skills.
● Enthusiastic, can-do approach, with the ability to prioritize effectively in a rapid-paced environment.
● Self-motivated with critical attention to detail, deadlines, and reporting.
● Bachelor’s degree in Marketing, Communications, Business Administration, or related field of study. MBA Degree preferred. Compensation and Benefits
● This position is an “at-will”, full-time, salaried, exempt position. The salary will depend upon the candidate’s relevant experience
● Competitive benefits are available – medical, dental, vision, life, disability, and 401k


Location

We work on the East Coast Time Zone. The majority of work is remote. Available for periodic meetings – after the pandemic in greater NYC. Relocation expenses are not available.

The Company is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.

Ideal Candidate Profile
Who comes from:
Tier 1 D2C Meals Company that has grown to become a market/sector
leader:
HelloFresh
Freshly
Factor
Tier 1 D2C Consumer Brands:
Magic Spoon
Stitch Fix
Allbirds
Warby Parker
Away
Bonobos
Glossier
Casper
Harry’s Razors
Dollar Shave Club

Or Tier 1 Early Stage Branding Agency who has helped companies like the above ideally early on that led to a growth inflection point: e.g. Red Antler

We need a marketing person who can do this:
https://prezi.com/2mcy25316bkn/factor-75-marketing-overview/

Speak like this (regularly in podcasts and interviews):
https://www.youtube.com/watch?v=_CAe2X65Wfg

And who has the creative foresight and nuts and bolts e-commerce experience to create this:
https://www.needleseyemedia.com/

And who comes from an e-comm business that we aspire to emulate.

 

For more information and your referrals, please contact Jim Weber, President, New Century Dynamics Executive Search

Jim Weber, President
New Century Dynamics Executive Search

James E. Weber, President | New Century Dynamics Executive Search |

Tel.  770-354-2817 | Email: JimWeber@NewCenturyDynamics.com |

New COO Search for Midwestern Casual Dining Chain

The Chief Operations Officer is responsible for all restaurant operations and delivering a guest experience, optimal profit, and franchisee satisfaction levels consistent with the goals set for the brand. As part of the senior management team, the COO is responsible for the development and execution of policies, procedures and financial strategies that align with the strategic direction of The Compay. The COO must work cross-functionally with all departments to ensure the proper implementation of all systems and strategic alignment throughout the chain. A comprehensive annual operating plan to support successful growth and alignment with the strategic plan is essential.

IDEAL EXPERIENCE

The successful candidate has had approximately ten years of related experience in the restaurant or hospitality industries. A Bachelor’s Degree in Business or Restaurant & Hospitality Management is required. An MBA is a plus, but not a requirement. Experience in a multi-unit, franchised environment with 100 or more locations is desirable, as is the demonstrated ability to develop and lead major strategic initiatives. Experience achieving and maintaining high levels of customer service in a retail environment is required.

 

IDEAL  PERSONAL PROFILE

We are seeking a results-oriented individual with an entrepreneurial spirit who has proven restaurant management skills. The successful candidate is well organized, with an eye for detail. The ideal candidate is a team player that can help lead this organization to “best in class” status while maintaining high levels of morale and customer service. Strong written and oral communication skills; problem-solving, and decision-making abilities are required, as is the highest standards of ethical behavior. A positive “can-do” attitude with an optimistic view of problem-solving and conflict management a must.

For more information contact Jim Weber at JimWeber@newcenturydynamics.com

 

Spring Networking Event: Speed Networking

Midtown Atlanta Georgia

Enjoy a Spring Evening in Midtown making new network connections over Beer, Wine, and hors d’oeuvres. Hosted by ITB Partners

When: March 26, 2019 4:30 p.m. to 6:30 p.m.

Building off the concept of Speed Dating, this event is designed to practice and improve your networking skills with a number of people, in short, intense meetings.

The fun begins at 4:30 p.m. with beer, wine, and hors d’oeuvres. A $15 Cover Charge is required.

Our Host, Global Showrooms is located across the street from the Midtown Marta Station on 10th street, at: 10 10th Street NW, Suite 150, Atlanta, 30309

 

For more information, and to register,

Click Here!



December 11, BENG Atlanta Meeting featuring Chris Butsch

DATE AND TIME

 

 

LOCATION

Bella's Kitchen

6600 Peachtree Dunwoody

350 Embassy Row

Atlanta, GA 30328

View Map

$10 Fee

Join Us for the December Business Executives Networking Group, (BENG) Atlanta Chapter Meeting featuring Chris Butsch who will present:

"Executive Speechwriting Secrets: Crafting Killer Content that'll Make Employees Love to Work Hard for You"  

Register Now

Chris Butsch works with organizations who want happier cultures with higher engagement and lower turnover. He is the author of The Millennial's Guide to Making Happiness and is considered a global expert on applying positive psychology to the workplace and classroom.

A $10 Registration fee includes a sumptuous breakfast buffet.  Register Now!
 

 

BENG Mission

 

BENG provides mid- to senior-level professionals with a platform to enhance their networking activities and skills. 

 

Members in-transition benefit from tools to accelerate their job search (including opportunities for networking), targeted employment information and emotional support. 

 

 

Employed and self-employed members benefit from a platform to network and cultivate relationships with community leaders and professionals interested in expanding a business

We rely upon the generosity and cooperation of our members – whether in-transition, employed or self-employed – to accomplish the mission of “Members Helping Members.”

Register Now!

Monthly meetings are structured to help each member get the maximum benefit.

BENG Networking Meetings:

  • Are approximately two hours in length.
  • Are typically held monthly.
  • Range from 10 to 30 attendees, but average is 20.
  • A skill building presentation.
  • Allows each attendee 30 seconds to introduce themselves, talk about their background and expertise, and to present their Target Companies and networking needs.
  • Please bring business cards and your marketing plan if you have one.

 

Networking meetings provide members with an opportunity to sharpen their networking skills, meet peers from various disciplines and share business opportunities and job leads.

Register Now!

To register or for more information:

R.S.V.P required. For more information about The BENG, go to www.thebeng.org.

 

 

 

Craft an Effective Elevator Pitch

Networking meetings can become stale and boring over time. When this happens attendance will decrease and the networking group risks becoming irrelevant. This point was on my mind as I planned our ITB Partners monthly Members meeting for Friday, October 19.  We have an excellent speaker scheduled to talk about selling skills for small business owners and entrepreneurs.  Her presentation is highly relevant to our members. So, I saw an opportunity to build on that theme and address one of my pet peeves.  I decided to modify our standard agenda to accommodate a contest to reward the best elevator pitch. My thinking is two-fold; first to support salesmanship as the theme of the meeting, and secondly, to reinforce the importance of an effective elevator pitch.

 

Helping our members understand the importance of a well-crafted elevator pitch is important.  Also, its an opportunity to have some fun at our meeting, while ensuring that it’s informative and productive.  So what is an elevator pitch?  The name itself is a metaphor for a short but highly effective positioning statement. The analogy is that if you’re sharing an elevator ride with someone, say for 30 seconds, how would you respond if asked: “what do you do?”  An elevator pitch is similar to a positioning statement, also known as an Executive Summary at the beginning of a resume.  It should be memorable, believable, and interesting enough to generate a follow-up discussion or meeting.

 

I’m a big believer in positioning statements; whether it’s for a brand, a resume, or especially as an elevator pitch.  This goes back to my days in corporate planning where I learned the value of a coherent positioning statement. One should never underestimate the ability of a positioning statement to focus the organization on its strategic goals.  It is difficult for me to get past a poorly constructed Executive Summary on a resume. I have my doubts that job seekers fully appreciate the importance of this paragraph. It’s the candidate’s personal positioning statement, indicating their career interest and unique selling proposition.  If the Executive Summary is compelling, the reader will have a greater interest in a closer examination of the resume.  If not, it may wind up in the circular file.

 

When I provide resume coaching advice, I always begin with the Executive Summary. My counsel is to define yourself in the first sentence by stating your career level, your functional discipline, and your principal industry experience. The follow-on sentences can provide additional detail to address one’s particular skill sets. For example, if you are proficient at bringing new products to market, or revitalizing legacy brands, those strengths would be important follow-on statements.

 

 

So, why is an elevator pitch so important? If you are engaged in networking as a means of landing a great job or to generate more sales, you need an effective sales pitch.  When meeting strangers, your elevator pitch is an effective way to establish a connection.  It is a tool to help you recruit evangelists for your brand. Evangelists become a force multiplier, leveraging your business development efforts.  They can connect you with people looking for your services.  It is meant to capture the imagination of a prospective client, and to establish you as a viable referral for people in your network.  If your elevator pitch is memorable, you will be remembered!  Your elevator pitch communicates a rationale to consider you as a potential employee or service provider.   The quality of your sales pitch is a vital component closing the deal. It should be memorable, so the construction of your elevator pitch must be clear, easy to understand.

 

At the most fundamental level, an elevator pitch describes who you are, who you help, and why your services are needed. Your elevator pitch is your personal positioning statement. It is short and to the point, and hopefully interesting. In some respects, it is a conversation starter, intended to generate requests for more information.  A good elevator pitch will identify your target market, the prospective client’s problem, and how your company solves those problems.   Your elevator pitch is important, so make an effort to develop an effective pitch.  Practice your pitch!  Use it! Refine it!

Hello, I am Jim Weber.  I connect good people with great job opportunities!  My clients are leaders of mid-cap companies who need C-level professionals to achieve their goals.

Thank you for visiting our blog.

I hope you enjoyed our point of view and would like to receive regular posts directly to your email inbox.  Toward this end, put your contact information on my mailing list.

Your feedback helps me continue to publish articles that you want to read.  Your input is important to me so; please leave a comment.

Jim Weber, President

NEW CENTURY DYNAMICS EXECUTIVE SEARCH

Current Assignments

  1. COO- Northeast-based Casual Dining Restaurant Company – Completed
  2. CEO- Northeast-based Casual Dining Restaurant Company – Completed
  3. VP Operations – Southeast-based Casual Dining Restaurant Company – In-process.
  4. Sr. Staff Accountant – Atlanta-based Not For Profit – New
  5. Corporate R&D Chef, Atlanta-based Home Meal Replacement Company – Complete
  6. Area Supervisor – Legacy Pizza Chain, Carolinas – New
  7. Operating Partners – Legacy Pizza Chain – New
  8. Controller – Atlanta-based Consumer Products – Digital Company – Completed
  9. Outplacement Assignment – Atlanta-based Manufacturer:  Complete

Author of: Fighting Alligators: Job Search Strategy For The New Normal

:

November 13,   Atlanta BENG Meeting featuring Richard Kirby:

November  Atlanta BENG Meeting featuring Richard Kirby: November 13

"Networking to Supercharge Your Career"

 Date and Time

Tue, November 13, 2018

7:30 AM – 9:30 AM EST

Add to Calendar

Location

Bella's Kitchen

6600 Peachtree Dunwoody

350 Embassy Row

Atlanta, GA 30328

View Map

Richard Kirby, Executive Impact
Join Us for the November Atlanta BENG Chapter Meeting at our NEW BENG MEETING LOCATION featuring Richard Kirby who will present:

"Networking to Supercharge Your Career"

There are lots of people with lots of theories. In this information-packed work session, our speaker will share specific strategies he has used successfully during his career and which his clients have used successfully in their careers.

Everyone knows that networking is the best way to find your next job when you are out of work. It is also the best way to find a job when you are currently employed, whether the job you want is within your current employer or outside.

So, why don’t more people spend the time to network? And why do many career seekers feel that networking just doesn’t work for them?

Come with an open mind and prepare to have it filled with specific strategies you can start leveraging immediately to gain significantly better employment opportunities. Plus, you can use these new tools to continually improve your income for the balance of your career!

Richard Kirby has been a confidential career advisor/consultant to hundreds of six-figure executives and professionals for the past 16 years. He has assisted those wanting to climb the ladder in their current employers as well as unemployed and underemployed job seekers.

Richard is an expert in all phases of career planning, self-promotion, and job search. He has a BS in electrical engineering and a certificate in engineering management. He is also a Certified Management Consultant (CMC®) and a Board Certified Coach, both of which are in the career specialty. Linkedin

Monthly meetings are structured to help each member get the maximum benefit.

BENG Networking Meetings:

  • Are approximately two hours in length.
  • Are typically held monthly.
  • Range from 10 to 30 attendees, but the average is 20.
  • A skill building presentation.
  • Allows each attendee 30 seconds to introduce themselves, talk about their background and expertise, and to present their Target Companies and networking needs.
  • Please bring business cards and your marketing plan if you have one.

Networking meetings provide members with an opportunity to sharpen their networking skills, meet peers from various disciplines and share business opportunities and job leads.

To register or for more information:

R.S.V.P required. For more information about The BENG, go to www.thebeng.org.

 

Todd Whitsen to Present to BENG Atlanta Chapter, October 9, 2018

Join us the 2nd Tuesday of each month for the Atlanta Chapter BENG meeting!

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If you haven't registered to join us, Tuesday, October 9th, now is your opportunity.

We hope you'll join us for the October Atlanta BENG Chapter Meeting at our NEW MEETING LOCATION featuring Todd Whitsen who will present:

"Sales skill for new CEO’s and Executives"

About Todd Whitsen 
Recognized for his innovative approaches, ingenuity, thought leadership, and business acumen. He is exceptional at driving continuous business results; engineering turnarounds; accelerating revenues; improving profits; sustaining profitable growth, and developing partnerships to maximize EBIDA and the value of organizations. Linkedin

 
 

Register Today!

 

 

Join us…

Tuesday, October 9th
7:30 a.m. – 9:30 a.m.

Fee: $10 (Includes Breakfast – menu below)

LOCATION:
Bella's Kitchen
6600 Peachtree Dunwoody
350 Embassy Row
Atlanta, GA 30328
Directions

Breakfast buffet includes: 

Scrambled Eggs
Home Fries
Bacon and Sausage
Grits
Fresh Fruit
Coffee and Juices
Assorted Pastries (Croissant and Bagels with Cream Cheese and Jelly) 

 

 

 

The Atlanta – Business Executives Networking Group (BENG) is a non-profit networking organization for mid to senior level professionals with over 10 years of business experience. BENG provides its members with:

  • A supportive atmosphere of high-value, face-to-face networking opportunities.
  • Relevant professional contacts for the unemployed, employed and self-employed.
  • An emotionally supportive environment for those in career transition.
  • Education and assistance for those members desiring to build, maintain or expand their professional network.

Click here to learn more about becoming a member and joining BENG.

 

 

 

Note: Meetings are held the second Tuesday of each month.

For more information about BENG or to RSVP,
Please visit http://bengatlanta.eventbrite.com or contact
Jim Weber at jim.weber@itbpartners.com.

 
 
 
 
 

 

 

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Join Us for the September 11, Atlanta BENG Chapter Meeting at our NEW LOCATION!

 

 

 

 

 

 

 

Join Us for the September 11, Atlanta BENG Chapter Meeting

at our NEW LOCATION; featuring Stan Stout who will present:

 

"Stupid Things We Encounter in Job Search"

 

About Stan Stout 
Stan Stout: an Experienced leader with a unique blend of strategic focus / forward thinking, and the ability to lead and manage execution. Linkedin

 
Register Here!
Register Today!

Join us…

Tuesday, September 11th


7:30 a.m. – 9:30 a.m.

 

$10.00 Fee includes a Continental Breakfast Buffet


LOCATION:

Bella's Kitchen
6600 Peachtree Dunwoody
350 Embassy Row
Atlanta, GA 30328

 

Register Here!


Directions

 

The Atlanta – Business Executives Networking Group (BENG) is a non-profit networking organization for mid to senior level professionals with over 10 years of business experience. BENG provides its members with:

  • A supportive atmosphere of high-value, face-to-face networking opportunities.
  • Relevant professional contacts for the unemployed, employed and self-employed.
  • An emotionally supportive environment for those in career transition.
  • Education and assistance for those members desiring to build, maintain or expand their professional network.

Click here to learn more about becoming a member and joining BENG.

 
Note: Meetings are held the second Tuesday of each month.
For more information about BENG or to RSVP,
Please visit http://bengatlanta.eventbrite.com or contact
Jim Weber at jim.weber@itbpartners.com.